Cookie Policy

1. What This Policy Covers

This Cookie Policy explains how TruckLoad.me uses cookies and similar technologies across our website and related digital services. It should be read together with our Privacy Policy.

2. What Cookies and Similar Technologies Are

We use technologies such as:

• Cookies: small text files stored in your browser.
• Local/session storage: browser storage used for state and performance optimization.
• Pixel tags and event tags: measurement tools used for analytics and service quality metrics.
• SDK/browser signals from integrated providers where needed for product functionality.

3. Why We Use These Technologies

• To keep you signed in and maintain secure sessions.
• To remember settings and preferences (theme, UX state, and similar controls).
• To prevent abuse and protect account/session integrity.
• To measure product usage and improve performance and reliability.
• To understand navigation and engagement patterns for feature improvements.

4. Cookie Categories We Use

• Strictly necessary: required for core functionality, authentication, and security.
• Functional: remembers preferences and improves user experience.
• Analytics/performance: collects aggregated usage patterns and event telemetry.

5. Third-Party Technologies

Some analytics and infrastructure providers may set or read identifiers through their own technologies when integrated into our services. Their handling is governed by their own policies and contractual obligations with us.

6. How to Control Cookies

You can manage cookies through your browser settings:

• Delete existing cookies and local storage items.
• Block or restrict third-party cookies.
• Set browser rules per site for cookie behavior.

Disabling strictly necessary cookies may break login/session flows and other core platform functionality.

7. Mobile App Note

Mobile platforms do not use browser cookies the same way as websites. Equivalent device/app storage and telemetry mechanisms may be used for secure login continuity, app preferences, diagnostics, and analytics.

8. Data Retention and Security

Cookie and local storage lifetimes vary by purpose. We apply safeguards designed to reduce unauthorized access and retain technical data only as needed for service operation, analytics, and compliance obligations.

9. Updates to This Policy

We may update this Cookie Policy to reflect legal, technical, or operational changes. Updated versions become effective on the posted date.

10. Contact

For cookie or tracking questions, contact: support@truckload.me